Exness  埃克斯內斯 » Trading Blog  交易部落格 » Why Trade Is Disabled in Exness MT4?為何在 Exness MT4 中交易會被禁用？

Why Trade Is Disabled in Exness MT4?為何在 Exness MT4 中交易會被禁用？

The trade can be disabled in交易可以停用 Exness MT4 due to many reasons. Some of the prevailing reasons are insufficient funds, incorrect account log-in details, or trading during off-market hours. It can also be restrained if the chosen instrument happens to be unavailable for trading or during server maintenance activities. Also, make sure that you are logged onto the right server and check your balance to see if it meets the margin requirements for the trade. If trading is not enabled, contacting support at Exness will sort this out and confirm any restrictions on the account.原因有很多。一些常見原因是資金不足、帳戶登入資訊不正確或在非交易時間交易。如果所選工具無法交易或伺服器維護，交易也可能受到限制。此外，請確保您登入正確的伺服器，並檢查您的餘額是否符合交易的保證金要求。如果交易無法進行，請聯絡 Exness 客服人員進行處理，並確認帳戶是否有任何限制。

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Common Reasons for Disabling Trading禁用交易的常見原因

There are several common reasons why trading may be disabled on Exness; most of these usually pertain to the account or platform settings. Such examples include unmetExness 交易停用的常見原因有很多，其中大多數通常與帳戶或平台設定有關。例如，未滿足以下條件的情況 Exness verification requirementsExness 驗證要求, lack of account balance, market hours for the availability of certain instruments, and other possibilities like maintenance of the trading platform or limits on open positions.、帳戶餘額不足、某些工具的市場供應時間，以及其他可能性，如交易平台維護或未平倉部位的限制。

Common reasons for trading disablement:交易無法進行的常見原因：

• Account Not Fully Verified: Accounts must be verified in order to have full access to trading.帳戶未完全驗證：必須驗證帳戶才能完全存取交易。
• Insufficient Funds: Lacking the required balance needed to operate; hence, a reason against opening new trades.資金不足：缺乏營運所需的餘額；因此，不進行新交易。
• Market Closed: Some instruments are available only during particular hours.市場休市：某些工具僅在特定時段可用。
• Platform Maintenance: Sometimes temporary downtime for updates prevents trading.平台維護：有時由於更新而暫時停機，從而阻礙交易。
• Position Limitation: Surpassing the limit on open positions can disable new orders.持倉限制：超過持倉限制將無法下達新訂單。

This can be understood by using a simple example: a trader who wants to make a trade in a certain stock when the trading hours for that stock have closed will find, on the platform, that the market is closed, and it will not allow him to trade until the market opens. Being able to understand such reasons will allow the trader to manage his account without issues.舉一個簡單的例子來理解：一位交易者想在某隻股票的交易時間結束後進行交易，卻發現平台上顯示該股票已關閉，平台不允許他交易，直到開市。了解這些原因將有助於交易者順利管理自己的帳戶。

Temporary Maintenance of Platform or Server平台或伺服器臨時維護

This is when trading may be disabled for scheduled or unscheduled maintenance of the Exness platform or servers. This ensures stability and the smooth performance of the platforms.由於 Exness 平台或伺服器進行計劃內或計劃外的維護，交易可能會暫停。此舉旨在確保平台的穩定性和流暢運作。

• Updates: Planned updates, in cases, render trading unavailable for some time due to updates related to adding new features or security patches.更新：計劃更新，在某些情況下，由於與添加新功能或安全性修補程式相關的更新，會導致交易在一段時間內無法進行。
• Server Downtime: Rare cases of server downtime might reduce the accessibility of the platform and/or order execution.伺服器停機：罕見的伺服器停機情況可能會降低平台的可存取性和/或訂單執行。
• Unscheduled Maintenance: Unforeseen problems could make urgent fixes necessary, affecting trading functions.計劃外維護：不可預見的問題可能需要緊急修復，從而影響交易功能。

This notification is usually provided in maintenance sessions to notify users of how long the downtime will last. At the end of the maintenance, trading activities will resume for a safe and sure environment.此通知通常在維護期間發出，告知用戶停機時間將持續多久。維護結束後，交易活動將恢復，以提供安全可靠的交易環境。

Checking Account Status and Verification檢查帳戶狀態和驗證

Verification is pretty straightforward to ensure that the set regulatory standards have been met, and in addition, may be helpful to safeguard one’s account from unauthorized access.驗證非常簡單，可以確保滿足既定的監管標準，此外，還有助於保護個人帳戶免受未經授權的存取。

Check your Exness dashboard for any pending actions or notifications related to verification. Sometimes, if an account isn’t well-verified, it has restricted trading activity. Check your account balance and margin status too for the right position to execute the desired trade. Once you are through with the above-mentioned steps, you are good to go, and without much hassle, you can start trading.檢查您的 Exness 控制面板，查看任何待處理操作或與驗證相關的通知。有時，如果帳戶驗證不充分，交易活動就會受到限制。同時，請檢查您的帳戶餘額和保證金狀態，以確定合適的部位來執行所需的交易。完成上述步驟後，您就可以開始交易了，無需太多麻煩。

Technical Issues with the MT4 PlatformMT4 平台的技術問題

Some of the technical problems in MT4 orMT4 或 Exness MetaTrader 4 AppExness MetaTrader 4 應用程序 can be concentrative during trading: problems with connectivity, freezes of the platform, and inability to execute an order might commonly occur. These could be due to unstable internet, too much load on the server, or bugs in the software version a user is using. For example, in case there is a sudden slowdown in the internet connection of a trader, MT4 may freeze or fail to process a trade until a lag has been attained. With a view to avoiding these problems, traders are supposed to have stable work of the internet, keep MT4 updated, and do not overload the platform with useless programs running in the background.交易時注意力可能會高度集中：連接問題、平台卡頓以及無法執行訂單的情況可能很常見。這些問題可能是由於網路不穩定、伺服器負載過重或用戶使用的軟體版本錯誤所造成的。例如，如果交易者的網路連線突然變慢，MT4 可能會卡住或無法處理交易，直到出現延遲。為了避免這些問題，交易者應該保持穩定的網路連接，保持 MT4 更新，並且不要在後台運行無用的程序，導致平台超載。

Trading Restrictions Due to Market Conditions因市場狀況而進行的交易限制

These may be temporary trading restrictions because of market conditions, especially in very volatile markets with low liquidity or unexpected events. The brokers can widen the spreads, limitation of leverage, and temporary disablement of trading of certain assets to save the traders from a high-risk situation. For example, currency pairs can fluctuate sharply during major economic announcements. Exness may decrease leverage or widen spreads on such pairs while managing the risk in such scenarios. Thus, any trader can be prepared for the possible change in market conditions and react correspondingly by understanding these restrictions.這些可能是由於市場狀況而導致的臨時交易限制，尤其是在流動性低、波動劇烈或發生意外事件的市場中。經紀商可能會擴大點差、限制槓桿，並暫時禁止某些資產的交易，以保護交易者免受高風險狀況的影響。例如，在重大經濟數據發布期間，貨幣對可能會大幅波動。在這種情況下，Exness 可能會降低此類貨幣對的槓桿率或擴大點差，同時管理風險。因此，任何交易者都可以透過了解這些限制來為可能出現的市場狀況變化做好準備，並做出相應的反應。

Violation of Exness Trading Rules違反 Exness 交易規則

This may include abusive trading practices, excessive scalping beyond the boundaries set by Exness, arbitrage strategies exploiting the inefficiencies of the market, and others-even attempted price manipulation. Moreover, not fulfilling verification according to Exness criteria or failing to comply with AML standards will also constitute a violation. These rules ensure a fair and safe trading environment; abiding by the rules means retaining access to all the features of the platform.這可能包括濫用交易行為、超出 Exness 設定界限的過度剝頭皮交易、利用市場低效的套利策略，以及其他行為，甚至包括試圖操縱價格。此外，未根據 Exness 標準進行驗證或不遵守反洗錢標準也將構成違規行為。這些規則旨在確保公平安全的交易環境；遵守規則意味著您有權使用平台的所有功能。

Penalty for Rules Violation違反規則的處罰

Each time Exness detects cases of a violation of the rules, certain protection measures are to be implemented against the trading environment and the rest of its users. For this, it applies penalties from the restriction of trading activity for a period to the suspension of some of the features on this account, such as making每當 Exness 發現違規行為時，都會對交易環境和其他使用者採取一定的保護措施。為此，Exness 採取各種處罰措施，從限制一段時間的交易活動到暫停帳戶的某些功能，例如 Exness deposits or withdrawalsExness 存款或提款, till the issue is resolved. In extreme cases, Exness will restrict trading with certain instruments or shut off the trading on this account totally. This way, not all traders will be breaking the regulations laid down and thus allow them to have a fair open trade on the website.直至問題解決。在極端情況下，Exness 將限制某些工具的交易，甚至完全關閉此帳戶的交易。這樣，並非所有交易者都會違反既定規則，從而確保他們在網站上進行公平的公開交易。

The permanent closure of the account and reporting of this activity to the relevant regulatory authorities, if this is necessary, is the more far-reaching measures that can be taken by Exness in case of serious or repeated violations of the rules. These will protect the broker and its clients from possible risks that might well be associated with non-compliant trading. By following these rules, one not only avoids penalties but also greatly contributes to the stability and reliability of the trading experience for all active users. Maybe it is that the idea should remind traders to check the trading rules at Exness from time to time, and to ensure that the trading strategies are aligned with what the platform requires.永久關閉帳戶並在必要時向相關監管機構報告，是 Exness 在嚴重或反覆違反規則時可以採取的更為深遠的措施。這些措施將保護經紀商及其客戶免受不合規交易可能帶來的風險。遵守這些規則不僅可以避免處罰，還能大幅提升所有活躍用戶交易體驗的穩定性和可靠性。或許，這個想法應該提醒交易者不時查看 Exness 的交易規則，並確保交易策略符合平台的要求。

Steps to Regain Access to Trading重新取得交易權限的步驟

Some actions are to be performed in case of restriction to the Exness trading account to get it and further trade without obstacles. First, notifications could be given either by email or inside the Exness platform due to a reason for the restriction – the account verification was not completed, or some compliance issues. Any such issues should be-flagged and addressed in time so that you address all the requirements by Exness. This could be in the form of submitting more documents or updating your personal details, in case the verification has not been fully done. And if this is due to a low balance or margin, then you should have the requisite amount in your account. Some access problems may be due to technical issues, so try restarting the platform or even reinstalling MT4/MT5.如果 Exness 交易帳戶受到限制，您需要採取一些措施來獲取帳戶資訊並順利進行交易。首先，由於帳戶驗證未完成或存在合規性問題等限制原因，Exness 會透過電子郵件或平台內部發出通知。任何此類問題都應及時標記並解決，以便滿足 Exness 的所有要求。如果驗證未完成，您可以提交更多文件或更新個人資訊。如果帳戶餘額或保證金不足，您的帳戶中應該有足夠的金額。某些存取問題可能是技術問題造成的，因此請嘗試重新啟動平台，甚至重新安裝 MT4/MT5。

Steps to Regain Access to Trading:重新取得交易權限的步驟：

1. Review Notifications: Check for messages from Exness explaining the restriction.審查通知：檢查 Exness 解釋限制的訊息。
2. Complete Verification: Submit any outstanding documents to fulfill account verification.完成驗證：提交所有未完成的文件以完成帳戶驗證。
3. Meet Margin Requirements: Add funds to your account to meet minimum balance or margin requirements.滿足保證金要求：向您的帳戶添加資金以滿足最低餘額或保證金要求。
4. Update Software: Restart or reinstall the Exness platform if access issues are due to technical errors.更新軟體：如果存取問題是由於技術錯誤造成的，請重新啟動或重新安裝 Exness 平台。
5. Contact Support: If issues persist, reach out to Exness support for guidance on unlocking your account.聯絡支援：如果問題仍然存在，請聯絡 Exness 支援以取得解鎖帳戶的指導。

Taking these steps will help you promptly resolve any issues and ensure a smooth return to trading. Addressing account or technical restrictions quickly minimizes downtime and allows you to focus on your trading strategies.採取這些步驟將幫助您迅速解決任何問題，確保順利恢復交易。快速解決帳戶或技術限制可以最大限度地減少停機時間，讓您專注於交易策略。

Preventing Trade Disconnection防止貿易斷鍊

In avoiding disconnection from trade, better opportunities will be availed since there are cases of unnoticed disconnections, which can lead to missed opportunities or result in unforeseen losses. This requires a stable and high-speed internet connection to avoid breaks, especially at high points of volatility. Wired internet as opposed to Wi-Fi provides lesser chances of disconnections. It then becomes good practice to check on the internet speed regularly and to have a backup connection with a view to keeping trading smooth and avoiding issues that relate to network instability.避免交易中斷，將帶來更好的交易機會，因為在某些情況下，不經意的斷線可能會導致錯失良機或造成不可預見的損失。這需要穩定高速的網路連接，以避免斷線，尤其是在市場波動較大的時候。有線網路比起 Wi-Fi，斷線的可能性更小。因此，定期檢查網速並建立備用連接是一個好習慣，以確保交易順暢，並避免與網路不穩定相關的問題。

For example, in an ongoing forex trade, if the trader loses his connection, he may easily miss an important exit level in case of market movement. It results in losses that one never expected. To reduce these risks, traders can take the service of ‘Virtual Private Servers’ offered by some brokers, such as Exness, which keep their platform connected whenever there is any sort of failure in their local internet connection. In this way, one can reduce risks arising from the disconnection of trades to keep the trade in control.例如，在正在進行的外匯交易中，如果交易者斷網，他很容易在市場波動時錯過重要的離場點位。這會導致意想不到的損失。為了降低這些風險，交易者可以使用一些經紀商（例如 Exness）提供的「虛擬專用伺服器」服務，該服務會在本地網路連線出現任何故障時保持平台連線。透過這種方式，交易者可以降低因交易中斷而產生的風險，進而控制交易。

Frequently Asked Questions常見問題

Why is trading disabled on my Exness MT4 account?為什麼我的 Exness MT4 帳戶無法交易？

Trading may be disabled due to reasons such as incomplete account verification, insufficient funds, or scheduled platform maintenance. Reviewing account status and balance can often help resolve this issue.交易可能因帳戶驗證不完整、資金不足或平台定期維護等原因而停用。查看帳戶狀態和餘額通常可以幫助解決此問題。

How do I know if my account is fully verified?我如何知道我的帳戶是否已完全驗證？

To check account verification,要檢查帳戶驗證， log into your Exness Personal Area登入您的 Exness 個人專區 and verify if all required documents have been submitted and approved. Fully verified accounts will display a completed status.並驗證所有必需文件是否已提交並獲得批准。完全驗證的帳戶將顯示「已完成」狀態。

Can market events disable trading temporarily?市場事件會暫時阻止交易嗎？

Yes, major market events, low liquidity, or holidays can cause temporary trading restrictions on certain instruments, affecting your ability to place new trades.是的，重大市場事件、低流動性或假期可能會導致某些工具的臨時交易限制，從而影響您進行新交易的能力。

What should I do if I face technical issues on MT4?如果我在 MT4 上遇到技術問題，我該怎麼辦？

If you encounter technical issues on MT4, restart the platform, check your internet connection, and ensure you have the latest version. Contact Exness support if issues persist.如果您在 MT4 上遇到技術問題，請重新啟動平台，檢查網路連接，並確保您使用的是最新版本。如果問題仍然存在，請聯絡 Exness 客服。

How can I avoid violating Exness trading rules?我該如何避免違反 Exness 交易規則？

Review Exness trading policies to understand account requirements and trading restrictions. Avoid unauthorized trading methods or using third-party tools that may breach the terms of service.查看 Exness 交易政策，以了解帳戶要求和交易限制。避免使用未經授權的交易方式或可能違反服務條款的第三方工具。

What steps should I take to prevent trade disconnection?我應該採取什麼措施來防止交易中斷？

To avoid trade disconnection, ensure a stable internet connection, regularly update the MT4 platform, and monitor Exness’s maintenance announcements to stay informed about scheduled downtimetion.為避免交易中斷，請確保穩定的網路連接，定期更新 MT4 平台，並監控 Exness 的維護公告，以隨時了解計劃的停機時間。